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Privacy policy

Last updated: 20-02-2025

1. Introduction

This Privacy Policy explains how inktank GmbH (“we,” “us,” or “our”) collects, uses, and protects your personal data when you use our CAD training services. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR).

2. Personal Data We Collect

We collect and process the following personal data:

  • When you show interest in our services: Name and email address.
  • When you book tutoring: Billing information for payment processing.
  • Automatically through website use: IP address, browser type, and usage data via cookies.

We do not collect or process sensitive personal data.

3. How We Use Your Data

We process your personal data for the following purposes:

  • Scheduling introductory meetings.
  • Processing payments when you book tutoring.
  • Sending emails related to your bookings and providing customer support.
  • Monitoring website performance and improving user experience through analytics.

4. Data Storage and Security

We store your data on secure servers with appropriate security measures to protect it from unauthorized access, disclosure, or loss. Personal data is retained for one year unless legal requirements necessitate longer retention.

5. Sharing Your Data

We share your data with third parties only when necessary:

  • Stripe: For secure payment processing when tutoring is booked.
  • We do not sell, rent, or disclose your data to any other third parties.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and analyze website traffic. Cookies are small text files placed on your device that collect information about your interactions with our website.

Types of Cookies We Use:

  • Essential Cookies: Required for the website to function properly (e.g., session management, security).
  • Analytics Cookies: Used by Google Analytics to collect data on website usage, such as page views, time spent, and user behavior. This helps us improve website performance and user experience.

Cookie Consent

We comply with GDPR regulations regarding cookies. Upon visiting our website, you are asked to consent to the use of non-essential cookies via a cookie banner. You can accept or reject cookies at any time.

Managing Cookies

You can control and delete cookies through your browser settings. Please note that disabling essential cookies may impact the website's functionality.

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request corrections to inaccurate or incomplete data.
  • Right to Erasure: Request the deletion of your data, except where we have a legal obligation to retain it.
  • Right to Restrict Processing: Request that we limit the processing of your data.
  • Right to Data Portability: Receive your data in a structured, commonly used format.
  • Right to Object: Object to data processing based on legitimate interests.
  • Right to Withdraw Consent: Withdraw your consent for data processing at any time.

To exercise your rights, please contact us at [email protected]. We will respond to your request within 30 days as required by GDPR.

8. Marketing Communications

We do not send marketing emails or promotional communications.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. Legal Basis for Processing

We process personal data based on the following legal grounds under GDPR:

  • Consent: When you provide your contact information.
  • Contract Performance: To deliver the services you book.
  • Legitimate Interests: For website analytics, customer support, and service improvement.

11. International Data Transfers

If we transfer personal data outside the European Economic Area (EEA), we ensure that the transfer is protected by appropriate safeguards, such as standard contractual clauses approved by the European Commission.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated via email. The latest version will always be available on our website.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

inktank GmbH
Email: [email protected]
Website: www.inktank.academy